Privacy Policy

Information We Collect

Depending on how you use Cache, we may collect:

• Name, email address, and phone number.
• Account and profile information, including role and organization details.
• Candidate profile details, such as education, skills, projects, experience, resumes, links, preferences, and related materials you provide.
• Recruiter, employer, company, job posting, interview, workflow, and candidate note details.
• Usage, device, browser, log, security, and diagnostic data.
• Messages or support communications you send to or receive from Cache.

How We Use Information

We use information to:

• Create, manage, authenticate, and secure accounts.
• Support candidate and recruiter onboarding.
• Operate candidate discovery, recruiter workflows, job postings, and matching features.
• Send verification, interview, workflow, recruiting, account, and platform notifications.
• Provide support, troubleshoot issues, prevent abuse, and improve security.
• Maintain, analyze, and improve the platform and user experience.

SMS and Messaging

Users may receive transactional SMS messages related to verification, onboarding, recruiting workflows, interview updates, account notifications, and other platform activity. Phone numbers are used for transactional and platform communication only.

Message and data rates may apply. Message frequency varies based on your account activity and recruiting workflows. You can opt out of SMS messages by replying STOP. You can reply HELP for help or contact us at support@cacheai.us.

How We Share Information

We do not sell personal data. We do not share phone numbers with third parties, affiliates, or other outside organizations for their marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that help us operate Cache, such as hosting, authentication, messaging, analytics, customer support, security, and infrastructure providers. These providers are expected to use information only to provide services to Cache.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can be guaranteed to be completely secure, but we work to reduce risk and protect the platform.

Your Choices

You may update certain account information through the platform. You may also contact us to request help with account, privacy, or messaging questions.